Michigan IT Newsletter: February 2016

Michigan IT Newsletter from the Office of the CIO

This newsletter is sent to the Michigan IT community to provide updates, answer questions, and spark conversation about campus-wide efforts to improve IT services and invest in technologies that support U-M's current and future needs. Have questions or feedback about the newsletter? Please let us know! Or use our submission form to send us content and story ideas.

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In this Issue

Message from the CIO

A valued colleague once told me that a good leader knows when it’s time to pass the baton to fresh legs. This was front of mind last month, when I announced my plans to retire this June. While I’ve truly enjoyed my time as your CIO, and I am energized by the direction of our new IT Strategic Plan and the support it’s received from the president and the IT Executive Committee, I am eager to give more focus on other aspects of my life, my family, and my sport, cycling.

Last month, I had the opportunity to speak with participants and graduates of the Michigan IT Leadership Program about the future direction of IT and the university’s new IT strategic plan. Looking out across that room of U-M IT leaders, I reflected on how far we have come in the seven years that I have been Chief Information Officer.

We have an enterprise-wide IT governance structure for making investment decisions, a competitive infrastructure for providing IT services that advance the missions of research and teaching and learning, and a collaborative group of IT leaders from across the Michigan IT community, including the Medical Campus, who have completed leadership development and now have a common toolkit and language. Just in the past few weeks, members of our community have made advancements in the availability of high powered computers for research for undergraduate students, embarked on new partnerships to develop cloud-based electronic health record for dental education and research, and published case studies that demonstrate how harnessing publishing as a pedagogical tool improves student learning outcomes.

I could go on, but—like the analogy of passing the baton—the point is that we have come so far due to our continual forward momentum, our teamwork, and our shared goals. As the IT Executive Committee works to shape the direction of IT leadership at the university, you can feel confident in the vital role that the Michigan IT community is playing in ensuring success across the university.

— Laura

Laura McCain Patterson
CIO and Associate Vice President, University of Michigan

Register NOW for Hacks with Friends 2016

by Joel Iverson, ITS Communications

Mark your calendars for Hacks with Friends 2016—a spirited two-day hack event where you are encouraged to break out of your normal routine and have some fun doing what you do best! Form a team, build a project (a.k.a. “hack”) from beginning to end and show it off in a fun, friendly competition. Who knows—you might start something that could develop into new technology that would benefit the whole university!

Hacks with Friends is open to all Michigan IT professionals in all practice areas: developers, analysts, UX, service center, security, training, desktop support, project managers, or whoever else you are... we want you to be a part of it!

Hacks with Friends is not a new idea. It is an evolution of an idea that began in 2013 with MSIS Hack Day. The energy created from having a hack event for campus IT professionals grew. In the spring of 2015 an expanded Hacks with Friends event was tested. Participants from ITS, MCIT, and the School of Dentistry joined in the fun. The success of that event paved the way for the Office of the CIO to sponsor Hack with Friends 2016 with an open invitation to the entire Michigan IT community to register.

This year's event will take place March 3-4 in the main cafeteria in Building 18 in NCRC. A “Pitch Your Hack” ceremony, with Laura Patterson, precedes the event on February 24. Pitched ideas should relate to this year's subthemes of Mobile and our Missions, Connecting with our Campuses & Community, and Improving the Quality and Safety of our Environment. For more information visit the Hacks with Friends page on the CIO website. If you would like contribute to making the event a success, please consider volunteering.

Solving the "Paper Chase" Problem

by Victoria K. Green, ITS Business Systems Analyst

A new service for processing handwritten, paper exams piloted by LSA and ITS last fall saved instructors an average of 55 hours per exam, significantly improved academic integrity, facilitated better student learning, and freed up valuable space and unit staff time.

Impressed yet? Read on.

In summer 2015, faculty in LSA's chemistry department knew what they needed to do: address false claims of grading errors, help students learn from their graded exams, and free up space and staff used to store and monitor graded exams until students picked them up. Converting graded paper exams to digital files that could be securely returned to students electronically would meet all their needs. They just had to find someone who could build a service to do that.

The faculty turned to Monika Dressler, director of LSA Instructional Support Services (ISS). Rather than developing the service from scratch, LSA ISS looked to existing campus services and reached out to ITS. "ITS was able to accommodate the large volume of scans for large enrollment courses and successfully maintain high security of exams," explained Dressler.

Go fast, adjust, repeat

In just a few months, the project went from an idea to a pilot by using existing services wherever possible, including ITS's Document Imaging service for scanning paper exams to PDFs, and M+Box for storage and distribution. ITS staff also wrote a script using Box APIs to automatically set permissions on files and announce availability to students via email.

"To relieve administrative burden on faculty, we needed to quickly engage with our LSA partners to pilot the new service," said Sean DeMonner, executive director of ITS Teaching & Learning. "We couldn't take months to design the process in advance, so we agreed to undertake multiple pilot iterations to understand the requirements as they emerged over time."

In fall 2015, Professor Brian Coppola's 1,289 CHEM210 students and Professor John Wolfe's 347 CHEM215 students received email instructions on how to access their graded exams in M+Box. Professor Wolfe described the results as "better than perfect," and Professor Coppola said the new system "...worked at 100% perfection. It would just kill me to go back to the old way."

Innovate and collaborate

Why does the new system work so well? No staff are required to oversee the return of paper exams to students, which saves time and reduces cost. Because faculty retain access to original exam responses, fewer checks to ensure academic integrity are needed so the grading process is simplified. And that enables both better student/faculty consultation and future pedagogical research opportunities.

Victoria Green, ITS project manager for the pilot, attributes its success to the team's drive to innovate and collaborate across units and services:

First of all, our LSA partners were outstanding: clear about what the minimum requirements were, flexible while we solved problems, and always looking ahead. We were able to meet their needs, in part, because within ITS we were looking for ways to say yes. Everyone on the ITS pilot team, most of whom hadn't worked together before, focused on solutions rather than roadblocks.

"It is a fantastic example of how different units within ITS were nimble, responsive, and worked well together to solve a significant problem," said Dressler. As Professor Coppola noted to LSA leadership, "Hats off to all who put this together."

ITS will conduct an expanded pilot of exam scanning during Winter 2016. The project team included Jeff Dils, Victoria Green, Ashley Mills, Chris Mueller, Tim Niles, and MaryBeth Stuenkel from ITS; and Brian Coppola, John Wolfe, Monika Dressler, Joanne Powell, and numerous GSIs from LSA. For more details, read the Michigan IT symposium poster.

Video Hosting For Instruction: Kanopy & Kaltura

by Jonathan Jones, LSA Language Resource Center

Let's say an instructor wants to make a movie or video clip available to students for online viewing, and she comes to you for guidance. What do you tell her?

Many IT staff are familiar with the storage and streaming media capabilities of YouTube, Google Drive, and Box. But did you know there are two other services with overlapping functionality you can turn to?

Kanopy is a subscription service with an inventory of over 600 feature films and documentaries that is available to all U-M faculty and staff. Films can either be streamed in their entirety or shorter clips can be extracted. Embed code is also available if you wish to include the Kanopy viewer directly on a website.

Kaltura is a video content management service that powers U-M's MiVideo service in both the CTools and Canvas learning management systems (LMS). Only certain authorized users have direct access to Kaltura itself; faculty and staff members have indirect access through the respective LMS. (Note: Terms such as MyMedia and Media Gallery are often used synonymously with MiVideo, but they actually have more specific definitions within the respective LMS.)

Kaltura does not provide access to a library of content the way Kanopy does. Instead, it contains only what users have uploaded to it. Kaltura is, therefore, a storage system for movies or videos converted from other sources (such as DVD's or VHS tapes), but it can also serve as a repository for original content (such as student videos). Like Kanopy, Kaltura allows you to make clips and embed content directly in external websites.

As more instructors integrate digital media into their classroom teaching, IT staff need to be familiar with university resources and be able to help faculty find the service best suited to fill their needs. Kanopy and Kaltura are two great tools to keep in mind.

Communities of Practice in Profile

Ridley Jones, Google Apps Developers

What does your Community of Practice cover?

This group is a community for U-M developers using Google Apps Script (GAS), Google APIs, and other Google development tools.

Who might want to join your group?

Anyone working with the tools above or interested in how to get started using them.

What is the best way to reach your group to get involved?

There is a self-joinable MCommunity Group called googledevs. The group site is hosted in Google+ as the U-M Google Apps Devs Community and people can join that as well. Members can also share their code on the groups GitHub community.

Can you tell us about a recent project that your group worked on that you are particularly proud of or one that you feel had a big impact in the Michigan community?

Sean Meyer’s use of Google Apps scripting to improve the dental school’s interview process was very cool! He presented about it at the 2015 Michigan IT Symposium in November. You can see his presentation and scripts. In addition, we have been able to harness the energy and brilliance of Michigan’s students via the ITS internship program. Adrian Rakochi and his cohort wrote a really cool AFS to Drive migration tool. (See the Kudos & Campus News section in this issue for more info about both the ITS Internship Program and the AFS to Drive migration tool.)

What are some interesting discussions going on in your CoP that you'd like to highlight?

There are always discussions about how to make GAS work at a Google Apps organization like ours. Things are a little different for Google Apps, and we are able to help each other work through some of those quirks.

Does your CoP have working relationships or partnerships with other CoPs or campus units?

Not at the moment, though we significantly benefit from logistical ties with LSA (they have an excellent room for our meetings) and the expertise that Rob Carleski brings from the M+Google team. We’d love to connect with other groups on campus that might be interested in partnering on projects or sharing information.

Does your team have tips for other Michigan IT groups to make their partnerships/relationships more successful?

  • Serve food! :)
  • Poll the membership on topics they’d like to see at the next meeting.
  • Have some practical aspect of the meeting, like a workshop time where people can bring their problems.

Kudos & Campus News

Got some news to share, or know someone who deserves a shout-out? Let us know!

Schade Leaves U-M

U-M Hospitals and Health Centers CIO Sue Schade accepted a position as consultant and interim executive with Next Wave Health Advisors, based in Huntsville, Texas, and left the university in January. Schade served as CIO of UMHHC since November 2012, where she oversaw the launch of its new electronic health record system. Prior, she spent nearly 13 years as CIO of Brigham and Women's Hospital in Boston. Schade was the recipient of the 2014 John E. Gall CIO of the Year Award and was also named among the top “100 CIOs to know” by Becker’s Hospital Review.

Dr. Andrew Rosenberg has agreed to serve as interim chief information officer for the U-M Hospitals and Health Centers and Medical Group. Dr. Rosenberg previously served as chief medical information officer and executive director of information and data management systems with MCIT, and is currently the health IT steward on the U-M IT Council. He is also a tenured associate professor of anesthesiology and an associate professor of internal medicine, with emphasis in critical care medicine.

Interns Create New File Migration Tool

Locate file. Download. Repeat 1,000 times. Sounds fun, right? Thanks to ITS interns Adrian Rakochi, Hassan Mahmood, Mike McGookey, and Pratika Mohan there is a now a better way to transfer files from the Andrew File System (AFS). Say hello to the AFS Migration Tool, which copies AFS directory files—without alteration—then transfers the data to a local computer or a UM-affiliated cloud service like M+Google Drive or M+Box. The tool is also accessible from the MFile web interface. Executables are available for Windows and OS X, and there is a script for Linux. The web application can copy up to 10,000 files. (Here's the code.) All together now: INTERNS ROCK!

U-M Receives Pacesetter Award

U-M was one of three Michigan universities selected for the National Center of Women and Information Technology (NCWIT) Pacesetters program. Sponsored by the National Science Foundation (NSF), Google, and Qualcomm, Pacesetters is a two-year program in which participating institutions develop aggressive and measurable goals for increasing the number of women in the US computing and technology workforce. This year’s grants went to 42 organizations nationwide, including U-M, Michigan Technological University, and Michigan State University. Mary Lou Dorf, a lecturer in computer science at the College of Engineering, will lead U-M’s Pacesetter program. Read more.

Publishing as Pedagogy

Libraries increasingly offer the technological capacity and staff expertise to support student publishing, but this activity tends to happen in isolation from other library activities. Harnessing publishing as a pedagogical tool improves student learning outcomes and clarifies requirements for the next generation of digital scholars. Learn how the U-M Library connects scholarly communication and instruction by focusing on publishing as pedagogy, as illustrated in three case studies. Read the full article in Educause Review by U-M Library staff members Laurie Alexander, Jason Colman, Meredith Kahn, Amanda Peters, Charles Watkinson, and Rebecca Welzenbach.

Dentistry In The Cloud

U-M and ICE Health Systems (ICE) recently signed a customer agreement that will enable the dental school to adopt ICE as their electronic health record system. The U-M School of Dentistry, together with the schools of dentistry at the University of North Carolina and the University of Pittsburgh, have partnered with Internet2 and ICE to develop a cloud-based electronic health record for dental education and research. "ICE understands both the education and research missions the system must support, and is working closely with Internet2 to ensure that companion products such as business intelligence, digital imaging, and e-prescribing are compatible with the system," says U-M's Lynn Johnson, professor of dentistry and associate dean for faculty affairs and institutional effectiveness. Read more.

U-M To Digitize Sheet Music Collection

U-M plans to digitize one-third of its large collection of 19th-century American sheet music. A grant from the Council on Library and Information Resources will be used to catalog and digitize more than 30,000 of the collection's some 100,000 titles over the next two years. The U-M Library acquired the collection in 1989, which was amassed by the Edison Phonograph Company in the early 20th century. Music librarian Kristen Castellana says the Edison Sheet Music Collection is one of the world's largest collections of its kind. The digital collection will be available through the library's catalog and other sources, including Google Books. Read more.

Grant Opportunity

Do you have an idea for an app, game, or other innovative technology that could improve the lives of young people with disabilities? U-M's Rehabilitation Engineering Research Center is accepting proposals for small grants that will provide up to $10,000 in funding for a one-year project. All members of the U-M community are eligible to apply, including students, fellows, staff, clinicians, and faculty. Deadline is March 9. Read about recent grant recipient Deema Totah, an engineering grad student, and learn how to apply.

ITS Supports Incoming Students at Winterfest

On January 11, ITS participated in the first day of Winterfest in the Michigan Union. ITS Communications staff Joel Iverson and Courtney Murphy (pictured) spoke with more than 225 students about campus IT resources like the Service Center, Campus Computing Sites, Computer Showcase, and more. Students played a Plinko game to learn about IT topics and win prizes, including Canvas selfie sticks, Sustainable Computing screen wipes, and Safe Computing stylus pens along with printed copies of the IT Survival Guide—a great resource to incoming freshmen and transfer students. Winterfest is hosted annually in January by the Center for Campus Involvement. This year, 240 student organizations and U-M departments participated.

Summer Internships

Do you know a college student who would be a great candidate for the 2016 ITS Summer Internship Program? ITS internships are paid, full-time positions that provide an opportunity for students to gain valuable experience while making connections in the professional field they are considering for a career. Interns work on meaningful projects in a structured and supervised learning environment. The application deadline is February 28. Email the ITS internship planning team for more information.

Let's Encrypt Enters Public Beta

Let's Encrypt, the free certificate authority created by U-M College of Engineering Professor J. Alex Halderman and CSE graduate student James Kasten, recently entered public beta. The service, which allows anyone to request a certificate without needing an invitation, was created to provide an easy way for converting web servers from HTTP to HTTPS. Before a website can use HTTPS, it needs to purchase a digital certificate for its domain name from a "certificate authority," an identity-checking organization that users' browsers are programmed to trust. More info.

New Data Integration CoP

The ITS Data Integration team has started a new Community of Practice focusing on data integration (APIs and ETL tools). This group is for anyone interested in sharing data integration best practices and experiences. It will offer information on development platforms, professional networking, and knowledge sharing. Visit their G+ community page for more info, and join their MCommunity group to get reminders about future meetings.

Move More, Log Less

Perhaps you received a nifty new fitness tracker as a holiday gift or are contemplating one for your New Year's resolutions. The Computer Showcase offers FitBit Devices and MHealthy now allows you to sync your FitBit to Active U (no logging necessary). Which device is right for you? Check out PC Magazine's "Best Fitness Trackers for 2016." You can even rent a tracker before buying to see if it meets your needs. Read this Record article for more info.

Forecasting Cyber Security Risk

Built on research conducted at U-M in partnership with the Department of Homeland Security, QuadMetrics is a cyber security start-up that claims it can predict with greater than 90% accuracy the likelihood that an organization will be breached within the next year. To assess the probability of a breach, researchers at U-M and QuadMetrics looked at hundreds of companies that had been breached and determined what their networks looked like just before the breach. From this information, researchers built cyber risk models then used machine-learning techniques to develop predictive models of data breaches and cyber security incidents. Read the story in the Wall Street Journal.

Training & Events

Contact us to get your event listed.


The BusinessObjects intro course, BIE001: Running Reports, has been revised to reflect the recent upgrade. It covers running, exporting, scheduling, formatting, and sending reports. Check it out if you're just getting started! Here's a list of eLearning courses on using BusinessObjects with specific data sets in the Data Warehouse. They haven't yet been updated to reflect the upgrade, but they are still useful. The structure of the data hasn't changed, so the descriptions of commonly-used folders, popular reports, etc. are still relevant.


All UM-Ann Arbor courses will be taught in Canvas beginning in fall 2016. Nearly 2,700 courses have already moved to the new learning management system. Winter 2016 training dates are now available on the Canvas at Michigan site.

M-Pathways Timekeepers

The training for the departmental timekeeper role (TL TIME ENTRY USERS) in the M-Pathways Human Resource Management System (HRMS) has been updated. The six hour instructor-led TLC112 Time Reporting course has been replaced by the following combination of eLearning courses and training labs:

The new curriculum will allow new timekeepers to complete the training at their own pace and expedites access to the timekeeper role. It can also be referenced by anyone who wants to learn more about the timekeeping process. Note: The recommended training for self-service time approvers and their backup (delegate) approvers is the TLE130 Approve Employees' Time eLearning course.

Dick Costolo Presentation

Thursday, February 4; 4-6 pm; Rackham Auditorium. Entrepreneur, former Twitter CEO, and U-M alum Dick Costolo (BS '85, LLD Hon '13) will give a talk about the influence of his liberal arts degree on his career, his entrepreneurial spirit, and his ideas about leadership. Following the talk, there will be an open question-and-answer session. This event is free and open to the public. More info.

ITS Innovation Lunch: Internet of Things (IoT)

Thursday, February 18; noon; Boyer 111; and Friday, February 19; noon; Arbor Lakes Building 1, room 1412. We’ll be discussing Internet-controlled devices and different ways to interact with them. Meetings are open to everyone. For more info, join the ITS Innovation Lunches MCommunity group and read the ITS Innovation Lunches blog. If you have topic suggestions, would like to give a presentation, or want to help plan the lunches, email the planning team.

Community of Practice Meetings

Visit the Communities of Practice page for more information and to subscribe to the CoP calendar.

  • Lean IT: Wednesday, February 17, 3-4:30 pm; Arbor Lakes Building 3, South Dome.
  • Agile Development: Wednesday, February 17; 3-4 pm; location TBD.
  • CoP Facilitators: Wednesday, February 24, 2:30-4 pm; 2001 LSA Building.

Hadoop Workshop

Thurssday, February 18; 3-5 pm; Room B254, East Hall. Registration is now open for a Hadoop workshop offered by ARC-TS. Instructor Brock Palen will show how to process large amounts (up to terabytes) of data using SQL and/or simple programming models available in Python, Scala, and Java. Computers will be provided to follow along with hands-on examples; users can also bring laptops. Space is limited, so sign up as soon as possible to reserve your spot. Get more info and register.

Hacks with Friends Pitch Day

Wednesday, February 24; 3-5 pm; main cafeteria, Building 18, NCRC. Visit the Hacks with Friends website for more info and to register. Sponsored by U-M CIO Laura Patterson, Hacks with Friends is a spirited two-day hack event for Michigan IT professionals that takes place March 3-4. Pitch your ideas, form a team, build a project, and show it off in a fun, friendly competition!


Thursday, February 25; all day; Language Resource Center (LRC), North Quad. Shake the winter blues! Join the TeachTech community for eMerge, its second annual winter mini-conference. eMerge is a one-day conference for faculty and staff to attend short (75-minute) IT workshops. Presenters can build community by meeting people and attendees can network with colleagues in a central location. The event will offer free workshops throughout the day. A light lunch will be provided. Visit the TeachTech site for a list of offerings and to register.

IT4U59: Using BusinessObjects with Financial Data

Thursday, February 25; 9-9:45 am; online; Kim Strickland (Student Life B&F) shows how to modify a canned query and build your own in the Financial data set. Level: Introductory. Register in My LINC.

Penny Stamps Speaker Series: Guruduth Banavar

Thursday, March 10; 5:10-6 pm; Michigan Theater. Dr. Guruduth Banavar is VP of cognitive computing at IBM Research, and leads a worldwide team responsible for creating the next generation of cognitive systems known as Watson. He and his team build a range of cognitive systems that learn from massive amounts of data, reason towards specific goals, and interact naturally with people to perform a variety of tasks. This event is free and open to the public. More info.

Enriching Scholarship 2016

Monday, May 2 to Friday, May 6; various locations. (Registration opens April 4.) There's a chill in the air, but spring and Enriching Scholarship are right around the corner! Enriching Scholarship is a week of workshops, discussions, and seminars focused on the role of technology in enhancing teaching, learning, and research. The conference is organized by staff from the U-M Library, ITS, CRLT, LSA, SOE, and the Medical School. It's open to all faculty, students, and staff and is a fantastic opportunity to pick up some applied skills and see how many of IT services are used to support the core university mission. All sessions are free, but do require registration.

Safe Computing

5 Tips to Avoid Online Tax Fraud

Criminals can file fraudulent tax returns in your name—and steal your tax refund. Last year, several U-M employees were among the many nationwide who were victimized by tax fraud.

IIA offers the following 5 tips to help you avoid online tax fraud:

  1. Practice safe computing by securing your personal devices and using only secure Internet connections.
  2. File your taxes as soon as possible to reduce the likelihood of criminals filing under your name.
  3. If you file online, use only authorized IRS e-file providers to file your taxes.
  4. Be suspicious of ads for tax filing services that promise you large or expedited tax refunds.
  5. Beware of common identity theft and tax scams.

Check out the tips on Safe Computing—where there is more detail and links to helpful information from the IRS—and share them with your colleagues, family, and friends.

Project Updates

Working on a project you'd like share with the Michigan IT community? Let us know!

Bring Your Own Device (BYOD)

In an effort to better understand the technology limitations users face with their devices, the ITS BYOD team completed a Campus Engagement phase this month. The engagement included interviews with more than 35 faculty, students, and unit IT staff representing 20 academic and administrative units. The project team will use the stories and themes gathered to build project requirements and scope for embracing BYOD at U-M. Have questions? Contact the BYOD team.


Ready to move a course site to Canvas? Faculty and support staff can request Convert2Canvas assistance to migrate materials from a CTools course into Canvas. Providing all requested information expedites the migration process and ensures Canvas courses are available within 3-5 business days.


The project team is working with Health Management Research Center (HMRC) to plan their move to the service in late February. For additional details, view the MiWorkspace project website and academic unit implementation status.


Advanced Research Computing—Technology Services (ARC-TS) has launched a new initiative aimed at facilitating uninterrupted data flow to meet the needs of researchers across campus. Faculty and researchers experiencing problems with data flow to or from their labs or offices can contact ARC-TS by filling out this short questionnaire. ARC-TS staff will work with researchers to identify the causes of networking bottlenecks, and will implement the appropriate solutions. If an inadequate connection to the U-M network backbone is the source of the network bottleneck, resources are available for possible hardware upgrades. More info.

New CMS for SPH

A year ago, the School of Public Health (SPH) embarked on a complete overhaul of its website, and added a web content management system (CMS) to make management of the site easier. After careful examination of several contenders, SPH settled on OU Campus from OmniUpdate due to a combination of factors, of which ease of use was paramount. Others included: features, extensibility, total cost of ownership, support, and presence in higher education. As of today, we have two sites published on OU Campus, with 10 SPH-affiliated centers hosting their sites there as well (more are being migrated). We have approximately 35 content managers using the system. In addition, all SPH faculty have accounts so they can update their profiles. To learn more about this project, contact Rhonda DeLong or Patty Bradley.

Software Asset Management (SAM)

Last fall, ITS conducted interviews with individuals in 27 academic and administrative units to better understand common problems around software management on campus. The team is now analyzing and prioritizing the data and, using additional feedback from campus, will build a case for specific improvements. Possible areas of focus include license and inventory management, and self-service options. The goal for FY16 is to help identify a solution that will make it easier and more efficient for the campus community to obtain, use, and share software. Questions? Contact the SAM project team.

WiFi Upgrade

  • Upgrades are now complete at Angell Hall Auditoriums, Angell Hall, Tisch Hall, Haven Hall, Mason Hall, Tappan Hall, Chemistry, Art & Architecture, Chrysler Center and Duderstadt.
  • Construction/installation is underway at the CC Little, Modern Languages Building, College of Pharmacy, Dow Building, 202 South Thayer Building, Fletcher Hall, Francois-Xavier Bagnoud Building, Undergraduate Science Building, and Oxford Houses.
  • Infrastructure design is underway for Cook Legal Research Library, Hutchins Hall, School of Nursing 400 N. Ingalls Bldg., Mary Markley Hall, and North Quad.
  • Site surveys are in-progress or scheduled for Lurie Biomedical Engineering, Electrical Engineering and Computer Science Bldg, and School of Education.

Visit the project site to learn more about the Campuswide WiFi Upgrade Project.

Shared Service Updates

If your unit or group provides a shared service to campus, this space is available for short news items and updates to the Michigan IT community. Send us your information.

ArcGIS Online

Recent updates in U-M's ArcGIS Online subscription have allowed us to implement a per-user credit quota of 5,000 credits, which is adequate to support typical use. (See Service Credits by Capability for a breakdown of credit costs by activity.) We will periodically review usage patterns to determine when credit quota adjustments are necessary, such as adding additional credits to all accounts each semester. If you run out of credits, you can still access your maps and data, but you will be prevented from using ArcGIS Online services that consume credits. Contact us if you need more credits, or for guidance on alternative services for high-credit operations, such as performing a large number of geocodes or generating a large set of tiles.


Undergraduates working on research that requires high performance computing resources can now use the Flux HPC cluster operated by Advanced Research Computing—Technology Services (ARC-TS) at no cost. Jobs submitted under Flux for Undergraduates will run only when unused cycles are available, and will be requeued when those resources are needed by standard Flux jobs. Students can also purchase Flux allocations that can work in conjunction with free Flux for Undergraduates jobs. Fill out this form to request resources from Flux for Undergraduates. NOTE: Applicants must have sponsorship from a faculty member. For more information, read the announcement and this article from the Michigan Daily, or contact the ARC-TS team.




Ever wonder how you can find out who to communicate and coordinate with when you're doing a change or working on resolving an incident? Here's a three-minute video with a few tips on how to do that within ServiceLink.


ITS upgraded the production Tableau server to 9.2 on January 23. For details on changes within Tableau 9.2 desktop and server, please refer to the release documentation. If you have problems or questions, email 4help@umich.edu.

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